Last Updated: 30 September 2024

Welcome to the website of Grip and Go Tyres (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our site.

1. Use of Our Website

By accessing our website, you agree to the following:

  • You are responsible for ensuring that any information you provide to us is accurate, complete, and up to date.
  • You will not use our website for any illegal or unauthorized purpose.
  • You will not violate any applicable laws, regulations, or third-party rights when using our site.
  • You agree not to engage in any conduct that could damage or impair the functionality of the site.

2. Product Information and Pricing

  • We strive to ensure that all information, including product descriptions, pricing, and availability, is accurate. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions without prior notice.
  • Prices are subject to change at any time without notice.
  • All prices are in Kenyan Shillings (KES) unless otherwise stated.
  • Promotional offers and discounts are subject to specific terms and may be withdrawn at any time.

3. Orders and Payment

  • When placing an order through our website, you agree to provide current, accurate, and complete payment and billing information.
  • We reserve the right to cancel or refuse any order for any reason, including product unavailability or issues with payment authorization.
  • We accept various payment methods, including credit cards, mobile payments (e.g., M-Pesa), and bank transfers. Payment must be received before goods are dispatched.

4. Shipping and Delivery

  • We offer delivery services within Kenya.
  • Orders are typically delivered within 0-3 business days, depending on your location and order size.
  • Shipping costs and delivery times may vary based on your location.
  • While we strive to deliver within the estimated time frame, delays may occur due to unforeseen circumstances. We are not liable for any delays caused by third-party courier services.
  • Risk of loss or damage to the products passes to you once the products have been delivered.

5. Returns and Refunds

  • We accept returns or exchanges within 7 days of the purchase date, provided the tyres or services have not been used, installed, or damaged.
  • To initiate a return or request a refund, please contact us at info@gripandgotyres.co.ke or call +254 723 058355.
  • Refunds will be processed within a reasonable period after we receive the returned item, using the original payment method.

6. Warranties

  • All tyres sold come with manufacturer warranties, subject to the manufacturer’s terms and conditions.
  • We do not provide any additional warranties beyond those offered by the manufacturer.

7. Limitation of Liability

  • Grip and Go Tyres is not responsible for any direct, indirect, incidental, special, or consequential damages that result from the use of, or inability to use, our website or products, even if we have been advised of the possibility of such damages.
  • In no event will our liability exceed the amount you paid for the product or service in question.

8. Intellectual Property

  • All content on this website, including text, images, logos, and product descriptions, is the property of Grip and Go Tyres or our content suppliers and is protected by copyright, trademark, and other applicable laws.
  • You may not reproduce, distribute, or otherwise use any content from this site without our prior written consent.

9. Third-Party Links

  • Our website may contain links to third-party websites or services that are not owned or controlled by Grip and Go Tyres.
  • We are not responsible for the content or practices of any linked third-party websites. You access these websites at your own risk.

10. Governing Law

  • These Terms and Conditions shall be governed and construed in accordance with the laws of Kenya.
  • Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Kenyan courts.

11. Changes to These Terms

  • We reserve the right to modify or update these Terms at any time without prior notice.
  • Any changes will be posted on this page, and your continued use of our website after such modifications signifies your acceptance of the updated Terms.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Grip and Go Tyres
📧 Email: info@gripandgotyres.co.ke
📞 Phone: +254 723 058355