Frequently Asked Questions (FAQs)
At Grip & Go Tyres, we understand that our customers often have questions about our products and services. To make things easier, we’ve compiled answers to some of the most frequently asked questions. If you have any other questions, feel free to reach out to our customer service team for assistance.
At Grip & Go Tyres, we offer:
- A wide selection of new vehicle tires for all types of cars, SUVs, trucks, and 4x4s.
- Tire installation, wheel alignment, balancing, and rotation services.
- Brake pad replacement, battery replacement, and suspension repair.
- Tire puncture repair and tire pressure checks.
We also provide high-quality automotive parts and accessories for your vehicle maintenance needs.
Grip & Go Tyres operates primarily as an online shop serving customers throughout Nairobi, Kenya. We also offer tire delivery services and have a physical service center for installations, maintenance, and repairs.
You can book a service directly through our website by selecting the services you need and choosing a convenient date and time. Alternatively, you can call our customer service team or visit our service center.
Choosing the right tires depends on several factors, such as:
- Your vehicle type (sedan, SUV, truck, etc.)
- Driving conditions (city driving, highway, off-road)
- Season (all-season, summer, winter)
- Tire size
You can consult your vehicle’s manual or contact our team for professional advice on selecting the best tires for your needs.
Absolutely! Grip & Go Tyres makes it easy to order tires online and have them delivered to your location in Nairobi. You can also choose to have the tires installed at our service center.
Common signs of unbalanced tires include:
- Vibrations in the steering wheel or seat, especially at higher speeds.
- Uneven tire wear.
- Noisy tires or a rough ride.
If you notice any of these issues, it’s best to schedule a tire balancing service as soon as possible.